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Refund Policy

Last updated: [27-02-2024]

Thank you for choosing TechTenStein Services Private Limited for your service needs. We are committed to providing you with high-quality services and ensuring your satisfaction. Please read our Refund Policy carefully to understand the terms and conditions related to refunds.

1. Refund Eligibility

At TechTenStein, we aim to deliver exceptional services to our clients. Refunds may be considered under the following circumstances:

Service Non-Delivery: If, for any reason, we are unable to deliver the agreed-upon service within the specified timeframe, you may be eligible for a refund. Please contact our customer support team at [email protected] to report the issue.

Service Quality: If you are dissatisfied with the quality of the delivered service and can provide clear evidence of the deficiency, we will assess your request for a refund on a case-by-case basis.

2. How to Request a Refund

To initiate a refund request, please follow these steps:

Service Non-Delivery: Contact our customer support team at [email protected] with your service details and a detailed description of the non-delivery issue.

Service Quality: If you are seeking a refund based on service quality, please email [email protected] with your order details, specifics of the quality issue, and any supporting documentation.

3. Refund Process

Upon receiving your refund request, we will review the details and notify you of the approval or rejection of your refund. If approved, the refund will be processed using the original payment method.

4. Refund Timeframe

Refunds will be processed within 30 business days from the date of approval. The time it takes for the refund to be reflected in your account may vary based on your payment method and financial institution.

5. Non-Refundable Services

Certain services may not be eligible for refunds. These include:

  • Services that have been fully delivered and utilized as per the agreed-upon terms.
  • Customized services or solutions tailored to meet specific client requirements.
  • Softwares and Digital Products once downloaded

6. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us at [email protected]. Our customer support team is here to assist you and address any inquiries you may have.

7. Changes to the Refund Policy

TechTenStein Services Private Limited reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review this policy periodically for changes.

Thank you for choosing TechTenStein Services Private Limited.

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